Frequently Asked Questions
Please review the following helpful tips if you have any hesitations prior to booking
FAQs
Here you’ll find answers to common questions.
No, our surf lessons are suitable for all skill levels, including first-time beginners. Our experienced instructors will provide personalized instruction designed to match your abilities.
We recommend bringing a swimsuit to wear underneath the wetsuit we provide. Be sure to bring a towel, sunscreen, and a positive attitude. We provide surfboards and wetsuits with every lesson.
Our surf lessons are private to ensure personalized attention and instruction. You will have one-on-one guidance from our local surf experts.
Our surf lessons take place in beautiful Cayucos, California. We will provide you with specific location details through email upon booking. Most lessons take place at the Morro Strand State Beach Day Use Area where there is easy parking and reliable beginner waves. You’ll find our surf van parked there for the start of your surfing lesson.
Please call at least 24 hours in advance to reschedule your Lessons and or Rentals. If you do not call 24 hours in advance to cancel you will be charged in full. It is important to call outside of 24 hours so that we can offer you a full refund.
If you need to reschedule we will do our best based upon availability at no additional charge. Just make sure you call at least 24 hours in advance and we will do the best we can to fulfill your needs while also adhering to our cancellation policy. We look forward to seeing you!
When you rent our equipment, you agree to the cost of repair or replacement via our liability waiver. Little scratches, nicks, paint chips, soft top peels are fine. We are mostly concerned about actual breakage, buckling, dents, or damage done to equipment that requires the replacement of parts, or drastically devalues the equipment.
When renting our equipment you are agreeing to be accountable for the equipment if damaged or lost; you will be responsible for repair or replacement costs in such cases.
Hopefully our cancellation policy is clear and easy to understand. Please do not hesitate to call or email us with any inquiries you might have. We are happy to help with any questions, comments or concerns!
This privacy notice discloses the privacy practices for www.calcoastadventures.com. Our privacy policy applies solely to information collected by this web site. It will notify you of the following:
1. Personally identifiable information collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
We are the sole owners of the information collected on this site. Because of this, we only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Your information is used to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization. We will only do so if it is necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future. Our emails might include information about specials, new products or services, or changes to this privacy policy.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Didn’t Find the Answer you’re Looking For?
Send us a message and we’ll be in touch when we’re out of the water Wednesday – Sunday.
